Drive Over a Monster Pothole? Call the City Pothole Hotline


As winter turns to spring, the thoughts of motorists turn from avoiding icy Potholeroads to avoiding the shock-absorber punishment of what the ice and snow leaves behind: potholes.

That’s why motorists who encounter one of these tire-swallowing monsters are encouraged to call the City of Allentown’s Pothole Hotline at 610-437-8775.

The Streets Department recording asks callers to give the exact location of the pothole along with their name and telephone number in case the city needs to reach them to ascertain a more precise location.

A Street Department crew fills potholes using a unit that is fully self-contained and can be installed on any single axle dump truck. The unit has the capability of keeping hot mix material workable all day. The City has a goal of repairing potholes on high traffic volume streets within 24 hours and lower volume roads in 24-to-48 hours. If a complaint is received of a very large pothole, a supervisor is sent to the scene in a reasonable period of time to determine if immediate action is warranted.

Potholes result from the freeze-thaw cycle. Water seeps beneath the pavement through cracks caused by the wear and tear of vehicle travel. As the temperatures fall below freezing at night, the water becomes ice and expands below the pavement, forcing the pavement to rise. As the weight of traffic continues to batter this raised section – and the temperatures once again rise above freezing – a shallow divot occurs beneath the surface breaking the pavement and forming a pothole.